Do you and your product development team find yourself staring at walls or ceilings, tapping pens on the table, jotting down notes and crossing them out repeatedly when brainstorming and prioritizing what features your product might include? My conversations with clients regarding the features they want to include in their product design are usually more problem-themed than celebration-themed. Creating the right mix of the most important, relevant, cost effective, user friendly features is a very difficult balance to strike. Sometimes, just developing a number of possible features in the first place can be daunting. Check out Creating Passionate Users blog posting on throwing a product/feature design party. Here are the party-planning steps:
The basic idea looks like this, although there are a million ways to modify it:
1) Pick 9 people, ideally from different parts of your company and including some customers. (If you don't have a company yet, pick 9 friends--preferably those who don't know each other well)
2) Buy/borrow/find at least 20 "input materials" including books, magazines, a short film, graphic novels, etc. (a list of possibilities is a little lower in this post)
3) Assign (randomly) at least 2 "inputs" to each person. Do NOT let them choose (it's important they not be allowed to gravitate toward things they're already comfortable with)
4) Give the group 30 minutes to generate 4 ideas (if it's a feature/upgrade party, then 4 different features or feature sets... if it's a feature implementation party, then 4 different ways to implement the already-decided feature, etc.) These 4 ideas don't have to come directly from their input materials, although participants should be highly encouraged to describe at least one new thing they learned that inspired their idea.
5) Round One begins: split into 3 groups of 3 people (see chart below). Each person gets no more than 10 minutes to "pitch" four ideas to the other two in their group. There are 12 total ideas for this group, so allow about 30 minutes. Record (anonymously) the selections of each person, which represent a "vote" for the ideas.
6) At the end of Round One, each person must select their two favorite ideas from each of the other two members of their group. So if Group One had Fred, Mary, and Sue... then Fred must select his two favorite ideas from the four that Mary pitched, and his two favorites that Sue pitched.
7) Round Two begins: reconfigure the groups so that each person is now with different people (see chart below). Instead of pitching their own four ideas, each person pitches the four ideas they chose from their previous group members. Again, they have about 10 minutes to pitch the four ideas. Remember, the point is that each person is no longer pitching their own ideas!
8) At the end of Round Two, each person must again select their two favorite ideas from each of the other two members of this new group. Record (anonymously) the selections of each person, which represent a "vote" for the ideas.
9) Round Three begins: reconfigure the groups again. Each person in the group now pitches the four ideas (two from each of the two members of their most recent group) they chose in the previous (Round Two) round.
10) At this point, each person has pitched a total of 12 ideas:
* Round One: pitch your own four ideas
* Round Two: pitch four ideas from your Round One group to your new Round Two group -- two ideas from each of your previous group's other members.
* Round Three: pitch four ideas from your Round Two group to your new Round Three group, as before.11) At the end of Round Three, again each person selects their top two favorite ideas from the ones pitched by the other two members. Record these as a vote.
12) You should now have a total of 108 votes. Choose the top 9 vote-getters (you'll have to be creative about tie-breaking... you could choose more than 9, for example).
13) Give each person a copy of the 9 ideas, and send them back for another round of "inputs." Again, assign each person different materials from the ones they used at the beginning.
14) Give the participants 30 minutes to use their inputs and flesh out a single idea from the nine. Their one idea can be a modified version of one of the nine, based on their "research." Their one idea could be a mashup of two or more of the nine ideas. It cannot, however, be something completely new. Participants should be prepared to explain how something they got from their inputs helped in some way (not an absolute requirement).
15) Now it's up to you what to do with the ideas. You might choose just one, or take all 9 "winners" with their pitches back to another person or group, etc.
What about intellectual property? That might be a concern if not all 9 people are within your company. But it shouldn't stop you dead in your tracks. Would all 9 people be willing to sign NDAs? Are they trusted friends that have no interest in the ideas that come out of it? Could you limit the idea session to only one aspect, feature, or problem regarding your product? Chances are, you have far more to gain than lose in this process.






Nice process, however it could come to nothing if the party is not structured or focused in a particular theme or objective.
For example if the business is about consumer electronics, fashion inspired toothbrushes as an idea is not helpful. Unless its a electronic fashion inspired toothbrush. Hope you see what I mean? General high level objectives still need to be there.
Posted by: DT | May 15, 2007 at 05:45 PM
DT, I completely agree. There needs to be a definition at the outset regarding the goal you are trying to achieve, be it choosing what features to include in a new MP4 player, what product line extension to offer next, or what software upgrade to offer. I think the process needs to carefully balance staying within the confines of one specific question, while creating as much out-of-the-box thinking regarding options and the rationale behind option rankings as possible. Staying on task in a "party" setting might be more difficult. Just like a designated driver, the designated host would do well to put everyone in the same problem and make sure they stay within the lines as they go from point A to point B.
Posted by: Audall | May 16, 2007 at 01:05 PM